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Showing posts from November, 2022

Connecting libraries and social services in Washington DC

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The Martin Luther King Jr Memorial Library is in downtown Washington. Its newly renovated building is open and airy, with long lines of sight and glass windows all around. Jean Badalamenti has been the Manager of Health and Human Services at the library for more than eight years. The city government created her position – searching for social work or public health specialist – following a consistent rise in homelessness and a growing number of people with multiple and complex needs accessing the system. Jean had worked in human services and homelessness response and was given the job of figuring out what to do – looking at the whole system and working out how to help people experiencing homelessness in the library. At that time Jean started at MLK, vans would arrive at the library every morning, dropping off people when local homelessness shelters closed, and transporting them back in the evenings. That practice changed over the years, but the importance of libraries to people ex

Peer navigators bring lived experience into libraries

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The junction of Pennsylvania and North Ave, where a branch of Baltimore's Enoch Pratt Public Library sits, is a busy place. The area is a transit hub. There's a drug treatment centre nearby and lots of street activity all around. It was also the epicentre of 2015 riots following the death of Freddie Gray in police custody. Passing a good amount of security to enter the library, and walking up some stairs to the first floor, a few people sit at computers or around at desks, chatting. There is a bright table by the windows. It has been carefully set up - covid test kits, masks and boxes of Narcan on display. "It's all about the display," Donna Bruce comments as she does a little set design at the location. At the table next to her, two social workers wait and receive a steady stream of people.   "Have you been Narcan trained? "We'll do that before you leave. Its real quick. "I used it on someone here recently. It took four cans and then

Reaching Zero

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"Systems are designed to get the results you get and If you don't like the system you need to go back and change it. It is our responsibility as drivers of the system to set up something better".   Erin Healy, Community Solutions So, everything I have heard along the way on this journey points to collaboration as a key to addressing homelessness, but I constantly wonder whether it is easier said than done. The reality being that many organisations (including Councils) have their own drivers, different skill sets and competing funding sources.   The Community Solutions model for ending homelessness is based on collaboration and sharing, so it was great to have a chat with   Erin Healy and KO Campbell about just that when I was in New York. Above (L-R): Thank you to the lovely Erin Healy and KO Campbell for an excellent afternoon and discussion   Built for Zero rides on a few straight forward principles: Create an accountable team. No single actor is full